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Overview
Welcome... You're almost ready to start earning with LootValley. Please read our privacy policy and terms.
Your privacy is important to us, and so is being transparent about the data we store, use, and share with third parties in order to run the LootValley service. LootValley is compliant with the EU GDPR (General Data Protection Regulation).
This privacy policy covers the information we collect about you when you use the LootValley service. If you do not agree with any part of our privacy policy, you may not use LootValley. By agreeing to this privacy policy, you are providing LootValley with consent for your information to be collected for the purpose of operating the LootValley service.
How Data You Provide to Us is Used, Processed, and Shared
As part of using LootValley, it is necessary for us to collect some information about you in order to run the LootValley service.
Email Address
If you choose to add your email to your LootValley account, this will be used to:
- Send reward notifications
- Send transactional emails
- Send newsletters (you can opt to unsubscribe at any time)
In order to provide our transactional and newsletter emails, your email address will be shared with our third-party email service to enable us to send emails to you. Your email address may also be shared with Facebook, Twitter, and Google for the purposes of ad targeting through their respective platforms.
Some rewards may require that your email is shared with third-party reward providers who provide distribution of their rewards — for example, this includes sharing your email with PayPal for sending payments to your PayPal account.
Additionally, you can opt-in to share your email address with our third-party survey partners so they can offer more surveys to you. This is optional, and you will be presented with a confirmation screen before your email is shared.
IP Address
We record your IP address whenever you use the LootValley service in order to provide:
- Country localization
- Security
- Fraud prevention
Your IP address may be shared with Google and Facebook for the purposes of site analytics and metrics. Your IP address is shared with our third-party offer providers when you request the earn feed inside LootValley, and when you choose an offer to complete.
Your IP address may also be shared with third-party security and fraud prevention services to detect fraudulent activity and stop fraud attempts on the LootValley system.
First and Last Name
If you provide us with your first and last name, it may be used to provide personalization throughout the LootValley website, app, and our emails. Your first name and the first letter of your last name may be used as part of our referral program to allow others to associate your identity with your personal referral code.
Device Identifiers
When using LootValley, we need to collect unique and generic identifiers from your device that allows us to associate your device with your account — these identifiers include the user agent provided by your browser, and IDFA (Identifier for Advertisers) on iOS or Advertising ID on Android.
Survey Information
If you opt to answer survey questions within LootValley, this survey data may be used by us and shared with our third-party survey partners to provide relevant surveys that are catered to you. This survey data may include your country, zip or postal code, and date of birth. Completing these survey questions is optional.
When you complete surveys on our survey partners' third-party websites, you have a direct relationship with the survey partner and are subject to the survey partner's terms of service and privacy policy — as a result, any data access or erasure requests for data provided to the survey partner on their website will need to be made directly with the survey partner.
Cookies
In order to associate your LootValley account with your browser, we store cookies in your browser.
How to Access and Control Information We Collect
Export Your Data
If you would like to view the information we have collected about you through your use of the LootValley service, you can request an export of your data by contacting support@lootvalley.co.
Right to be Forgotten
If you are an EU resident and would like us and our third party data processors to exercise your right to be forgotten, please email us for more information: support@lootvalley.co.
International Data
We collect information globally and store our user data with data providers located in the United States. If you are a resident within the European Union (EU), your data will be stored outside of the EU. If you use our services outside of the United States, your data will be transferred from that jurisdiction to the United States, and may then be shared with third-parties internationally.
Data Security
We are committed to ensuring that your information is secure and protected. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We have implemented reasonable security measures in order to protect your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make good faith efforts to prevent such occurrences.
We do not warrant or represent that your account or any of your information or end user information will be protected against, loss, misuse, or alteration by third parties.
Third-parties and Your Data
In order to run LootValley, we need to share some of your data with selected third parties. The data we share includes your email and IP address.
If you opt-in to complete surveys, we may share some of the survey data you provide with our survey partners in order to show you relevant surveys to complete.
If you are an EU resident and choose to exercise your Right to be Forgotten, we will remove your data from our systems within 30 days and request that our third party partners also remove your data from their systems within a reasonable time frame.
By agreeing to this privacy policy, you are providing LootValley with consent for your data to be collected and shared with third-parties for the purpose of operating the LootValley service.
This is a list of the companies we may share your data with to operate LootValley:
Offer Partners
Adaction Interactive, Applift GmbH, Blind Ferret Media, Fyber N.V., Motive Interactive, Inc., NativeX, LLC., OfferToro, Persona.ly, Woobi, Social Tokens Ltd.
What data is shared?
- IP address
- Device advertising identifier
Why is it shared?
Your IP address and device identifier is shared when you request the earn feed by visiting LootValley, and when you select an offer to complete. Your IP address allows for location targeting, and your device identifier allows the successful completion to be attributed to your account for you to receive points.
Survey Partners
Cint AB, Dalia Research GmBH, Pollfish Inc., Precision Sample, LLC., Research for Good (Sayso Rewards), TapResearch Inc.
What data is shared?
- IP address
- Survey question answers
Why is it shared?
Your IP address is shared when you request the earn feed by visiting LootValley, and when you select to visit a survey partner's external website — this allows for location targeting of surveys relevant to your country. If you opt-in to provide answers to survey questions within LootValley, answers to these questions may be shared with some survey providers to enable them to offer relevant surveys that are targeted to your interests.
Peanut Labs, Inc.
What data is shared?
- IP address
- Survey question answers
Why is it shared?
Your IP address is shared when you request the earn feed by visiting LootValley, and when you select to visit a survey partner's external website — this allows for location targeting of surveys relevant to your country. If you opt-in to provide answers to survey questions within LootValley, answers to these questions may be shared with some survey providers to enable them to offer relevant surveys that are targeted to your interests.
LootValley may share your personal information and/or social-demographic information, including, without limitation, a unique identification number ("UID"), postal code, region, province, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, non-personally identifiable information on household members, consumer product and service usage and ownership (e.g., computers, cars, mobile devices, video games, etc.), home ownership, pet ownership, employment information (e.g., title, role, travel, industry, etc.), and social grade, with Peanut Labs, Inc. (Peanut Labs) for the following purposes:
- Identifying client survey opportunities that you may be eligible for through Peanut Labs
- Disclosing such data elements to clients of the Peanut Labs for audience measurement services
- Appending such data elements to completed client surveys and delivering the appended survey data to clients of Peanut Labs for analytical or research purposes
- Other uses as set forth in their privacy policy
If you are eligible for a client survey opportunity offered through Peanut Labs, Peanut Labs will provide your unique identification number and a survey link to us and we will invite you to participate in the client survey through LootValley. We will not share your name, email address, or phone number with Peanut Labs.
In connection with the sharing of your information with Peanut Labs, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States, and by agreeing to this privacy policy you are agreeing to the processing and exportation of your personal information as set forth in this Section.
If you have any questions about this data sharing please contact support@lootvalley.co or you can opt-out by deleting your LootValley. If you opt-out, it is the responsibility of us to inform Peanut Labs. Please note that LootValley is solely liable and responsible for managing all opt-out requests.
Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, Peanut Labs.
PayPal Holdings, Inc.
What data is shared?
- Your email address
Why is it shared?
If you request a PayPal reward, your email will be sent to PayPal to transact the payment.
Google LLC
What data is shared?
- Your IP address
- Your email address
Why is it shared?
Your IP address is shared with Google Analytics to allow us to collect generalised site metrics, and to perform improvements and optimisations to the LootValley service. Your email address may be used for custom audience ad targeting.
Mailjet Inc.
What data is shared?
- Your email address
Why is it shared?
Your email address is used to send transactional emails, such as notifications when a purchased reward is ready to use or when resetting your password, and if you opt to receive marketing emails from LootValley.
Facebook Inc. & Twitter Inc.
What data is shared?
- Your IP address
- Your email address
Why is it shared?
Your IP address may be used to analytics and metrics, and for ad performance metrics. Your email address may be used for custom audience ad targeting.
Amazon Web Services, Inc & Rackspace Inc.
What data is shared?
- Your IP address
Why is it shared?
LootValley is hosted using third-party service providers. Your IP address is used to route traffic.
MaxMind, Inc.
What data is shared?
- Your IP address
Why is it shared?
Your IP address is used for analytics and monitoring.
Zendesk Inc.
What data is shared?
- Your email address
Why is it shared?
If you choose to contact our support, your email address will be shared with Zendesk to allow us to respond to your query. If you provide other account information as part of your email, this will also be stored by Zendesk.